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Terms & Conditions

Welcome to INDINUTS (www.indinuts.in), a brand of NS Enterprises. These Terms & Conditions (“Terms”) govern your access to our website and purchase of Guruji Makhana and related products (“Products”).

By placing an order or using this website, you agree to these Terms. If you do not agree, please do not use our services.

1. About Us

Legal entity: NS Enterprises
Brand: INDINUTS – Guruji Makhana
Address: Sri Nagar, Rani Bagh, New Delhi – 110034, India
Contact: +91 8595143037 · nsenterprisesmakhana@gmail.com

2. Eligibility

You must be at least 18 years of age and capable of entering into a binding contract under Indian law to place orders on this website.

3. Products & Pricing

4. Orders & Acceptance

Orders may be placed via our website (Buy Now / payment link), WhatsApp or phone. An order is confirmed only after we acknowledge it and receive successful payment (where applicable). We may contact you to verify address, quantity or payment before dispatch.

5. Payment

We accept online payments through authorised payment gateways (e.g. Razorpay, PhonePe, UPI) and other methods as communicated at the time of order. Orders are processed after payment confirmation. Failed or incomplete payments will not be fulfilled.

6. Shipping & Delivery

Delivery timelines, charges and serviceable areas are described in our Shipping & Delivery Policy. Risk of loss passes to you upon delivery to the address provided.

7. Refunds, Returns & Cancellations

Please read our Refund & Cancellation Policy for details on returns, replacements, refunds and order cancellations. Food products are subject to hygiene and safety standards; opened or consumed items may not be eligible for return.

8. Product Quality & Allergen Information

Our makhana products are packed hygienically. Customers with food allergies or dietary restrictions should read product labels and ingredient information before consumption. We are not liable for adverse reactions where product information was available and correctly labelled.

9. Dealer & Wholesale Orders

Separate commercial terms may apply to dealers, distributors and bulk buyers. Wholesale pricing, MOQ and credit terms are confirmed in writing or via official communication channels only.

10. Website Use

You agree not to misuse the website, attempt unauthorised access, scrape content, upload harmful code or use our brand assets without permission. All content on this site—including text, logos, images and design—is owned by NS Enterprises or its licensors.

11. Limitation of Liability

To the maximum extent permitted by law, NS Enterprises shall not be liable for indirect, incidental or consequential damages arising from use of the website or products. Our total liability for any claim relating to a specific order shall not exceed the amount paid for that order.

Nothing in these Terms limits your rights under the Consumer Protection Act, 2019 or other mandatory applicable laws.

12. Force Majeure

We are not responsible for delays or failure to perform due to events beyond reasonable control, including natural disasters, strikes, transport disruptions, government restrictions or payment network outages.

13. Privacy

Your use of our services is also governed by our Privacy Policy.

14. Governing Law & Jurisdiction

These Terms are governed by the laws of India. Courts at New Delhi shall have exclusive jurisdiction, subject to applicable consumer protection remedies.

15. Changes to Terms

We may update these Terms at any time. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

16. Contact

For questions about these Terms, contact us at nsenterprisesmakhana@gmail.com or WhatsApp +91 8595143037.